You can place an order directly through our website. Simply browse our collections, add your desired items to the cart, and proceed to checkout. Follow the prompts to provide your shipping details and payment information.

We accept various secure payment methods, including major credit/debit cards (Visa, Mastercard, etc.), EFT (Electronic Funds Transfer), and other popular South African payment gateways as available. All transactions are processed securely.

Yes, absolutely. We use secure, encrypted payment gateways to process all transactions. Your financial details are not stored on our servers.

Please contact us immediately at +27 63 497 0045 or sales@brianfurniture.co.za if you need to change or cancel an order. We will do our best to accommodate your request, but please note that changes or cancellations may not be possible if the order has already been processed or dispatched for delivery.

Brian Furniture operates primarily as an online store, allowing us to offer competitive pricing and a wider selection. Our address is 10 Salisbury St Salisbury Claims, Johannesburg, but this is primarily for administrative purposes and specific arrangements. All our products are displayed with high-quality images and detailed descriptions on our website.

Many of our products are available in various colours, fabrics, or finishes. Please check the product page for available options. If you have a specific request not listed, feel free to contact us.

While we specialize in a curated collection, some items may allow for minor customisation. Please contact our sales team at sales@brianfurniture.co.za with your specific requirements, and we’ll advise on what’s possible.

Care instructions vary depending on the material (e.g., leather, fabric, wood). We recommend referring to the specific care guide provided with your product or visiting the product page on our website for general cleaning and maintenance tips.

Yes, Brian Furniture delivers to most major cities and surrounding areas across South Africa. Delivery times and costs may vary depending on your location and the size/weight of your order.

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number and instructions on how to track your delivery.

Our delivery partners will typically contact you to arrange a suitable delivery window. If you are not available, re-delivery charges may apply. Please ensure someone is available to receive and sign for your order.

We aim for your complete satisfaction. Please refer to our detailed [Link to Returns Policy Page] for information on our return eligibility, process, and any associated conditions.

Yes, all our products come with a manufacturer’s warranty against defects in materials and workmanship. The length and terms of the warranty vary by product. Please refer to the product description or contact us for specific warranty details.

You can reach our friendly customer service team via:

• Phone: +27 63 497 0045
• Email: sales@brianfurniture.co.za
• Address: 10 Salisbury St Salisbury Claims, Johannesburg, South Africa

Our customer service team is available Monday to Saturday, 9:00 AM – 5:00 PM.